INTEGRATED REPORT 2019
HOW WE INTEGRATE
Airports Company South Africa SOC Ltd (the Group) owns and manages nine South African airports. We also participate in equity investments abroad as well as provide technical advisory and consultancy services to other airports globally. Our majority shareholder with a 74.6% stake, is the South African Government. In line with the government’s developmental objectives, we aim to create sustainable value over the short-, medium- and long-term which will positively impact not only our business, but our people, the society in which we operate, and our environment. This is achieved by managing Airports Company South Africa in an integrated manner.
The diagram below illustrates how our business processes interact to produce our integrated strategy and approach to reporting.
Appropriate governance controls and oversight are in place throughout the Group to ensure effective control, and a strong sense of ethics and legitimacy, which is reflected in good performance. Refer to page 90.
External focus
Through our stakeholder engagement process, we seek to understand the needs and concerns of our valued stakeholders.
More details
Internal focus
Our inward focus is on the risks and opportunities highlighted by our enterprise risk
management system.
Holistic focus
Our holistic understanding of the challenges our Group faces and the opportunities available for improvement and growth, enable us to respond to material matters.
Our strategic proposition
Our strategy reflects our response plan in the short-, medium- and long-term, by setting objectives and explaining how we aim to achieve them.
Value creation model
We ensure that our value creation model utilises resources and relationships (our capitals) optimally and is structured to enable strategy execution and value creation.
Performance against strategy
To reflect on the extent to which we have succeeded in delivering against our strategy, we provide performance feedback in the following sections of our report:
In these chapters, we also provide an outlook for expected future performance.
Remuneration
We remunerate our people based on performance. This promotes successful execution of our strategy.
Our commitment to stakeholders:
To build purposeful and responsive relationships with our stakeholders so as to achieve agreed outcomes that support sustainable value creation. Through our business review process, we gain an understanding of changing global trends and how these impact our operating environment.
Our pledge to our customers
- To embed a culture of service excellence
- To build an efficient customer-focused business, while contributing to socio-economic development